Large selection of products and fast shipping!
Your cart is currently empty
Last updated: May 2025
Consumer: The natural person not acting for purposes related to their trade, business, craft or profession.
Entrepreneur: House Jane, seller of products via this webshop.
Distance contract: An agreement concluded within the framework of an organised system for distance selling, using only electronic communication.
Right of withdrawal: The option for the consumer to cancel the agreement within 14 days of receiving the product.
Durable medium: Any means that allows the consumer or entrepreneur to store information for future reference (e.g., email or PDF).
Business name: House Jane
Address: Lakborslei 125, 2100 Deurne, Belgium
Email: [email protected]
Company/ VAT number: BE0789630379
These terms and conditions apply to every offer by House Jane and every distance agreement concluded with the consumer.
By placing an order, the consumer accepts these terms without reservation.
These terms are made available electronically via the website. A copy will be sent free of charge upon request.
Products are described as accurately and clearly as possible. Images are indicative and not binding.
Obvious mistakes or errors in the offer do not bind House Jane.
Each offer is valid while stocks last.
The agreement is established when the consumer accepts the offer and meets all conditions.
House Jane confirms the acceptance electronically.
For electronic orders, House Jane ensures a secure connection and payment environment.
The consumer has the right to withdraw from the agreement within 14 days of receiving the product.
During this period, the consumer shall handle the product and packaging with care.
To exercise the right of withdrawal, the consumer must notify us by email.
Upon valid withdrawal, the consumer will be reimbursed within 14 days, including standard shipping costs.
Refunds are made using the same payment method used for the purchase.
Return shipping costs are borne by the consumer.
Withdrawal is excluded for products:
That cannot be returned for health or hygiene reasons;
That were custom-made at the request of the consumer;
That were irreversibly mixed with other goods after delivery.
All prices are in euros, including VAT.
Shipping costs are shown separately during checkout.
Prices may change at any time but do not apply retroactively.
House Jane delivers in Belgium and other EU countries as shown during checkout.
Orders are delivered within the timeframe shown on the product page.
In case of delays, the customer will be informed in time.
The consumer must pay using the online payment methods offered.
If payment is not completed in time, House Jane reserves the right to cancel the order.
House Jane guarantees that the products meet the agreement and normal expectations of quality and usability.
Complaints are handled seriously and resolved as soon as possible.
Complaints can be submitted by email to [insert email address].
We aim to respond within 14 days.
If a solution cannot be reached, the consumer may appeal to an independent dispute body via BeCommerce or the EU's ODR platform.
House Jane is not liable for indirect or consequential damages.
For direct damages, liability is limited to the order amount unless otherwise required by law.
All agreements are governed solely by Belgian law. Disputes shall be submitted to the competent court of the district where House Jane’s registered office is located, unless mandatory law stipulates otherwise.